Before reporting a problem with your building's Internet or phone service to the Technology Services Help Desk, please check below to see if the problem has already been identified. If the problem is listed here, Technology Services is aware of and working on it, so creating a Help Desk ticket is not necessary: those affected will be notified via email when the problem has been resolved.
About Technology Services
Students today are growing up in a digital world and have become technology savvy, constantly using technology in their everyday lives. To engage these digital citizens in learning, teachers are integrating technology more and more into the classroom which enhances their teaching and leads to greater learning success for students.
Technology Services supports and maintains:
- Administrative and instructional systems (hardware and software)
- Core network infrastructure (wired and wireless)
- High speed fiber network connecting all schools as well as high speed Internet
- Up-to-date technology tools to assist teaching/learning such as projectors, interactive whiteboards, videoconferencing, laptop carts for mobile labs, speaker systems and digital document cameras just to name a few.
- Portal website where staff and students can collaborate on learning anytime, anywhere.
Technology is forever changing… sifting through it all to find what is both meaningful and helpful for instruction and learning can be challenging. Working together with all departments and educators, Technology Services is committed to supporting the needs of Parkland School Division, ultimately creating 21st century learning environments for enduring success.
For more information contact: